Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of the Moji Studio website and any services you purchase from us. By using our website, submitting an enquiry, or engaging us for services, you agree to these Terms unless a separate written agreement states otherwise.

2. Our Services

Moji Studio provides digital services including website design and development, branding, technical SEO, integrations, automation, maintenance support, Google Business Profile management, and related one-off or recurring add-ons.

Website content, pricing pages, flyers, or marketing material are descriptive only. The exact scope, deliverables, timings, and commercial terms for your project or monthly service will be confirmed in writing before work begins.

3. Pricing, Proposals, and Billing

3.1 Pricing Information

Prices shown on our website are guide prices in GBP and may change. Final pricing depends on scope, complexity, revisions, delivery requirements, and any third-party costs.

3.2 One-Off Projects

One-off projects are usually billed in stages or against milestones set out in your proposal, invoice, or project agreement.

3.3 Monthly Services

Where you purchase recurring services such as maintenance or Google Business Profile management, the monthly scope, billing cycle, reporting, response times, and any notice requirements will be confirmed in writing.

3.4 Late Payment

Unless otherwise agreed in writing, invoices are due within 14 days. We may pause work, withhold delivery, or suspend ongoing services where invoices remain overdue.

4. Client Responsibilities

• Provide accurate information, content, assets, access, and approvals when needed.
• Ensure you have the rights or permissions needed for any materials you supply.
• Review deliverables and provide feedback within reasonable or agreed timeframes.
• Pay agreed fees on time.
• Use the website, content, and third-party services lawfully.

5. Timelines and Dependencies

Delivery timelines are estimates unless expressly stated otherwise. Delays caused by late feedback, missing content, access issues, or external platforms and providers may move delivery dates without this becoming a breach by Moji Studio.

6. Revisions and Scope Changes

Projects may include a stated number of revisions. Additional revisions, new features, strategic changes, or requests outside the agreed scope may require a revised quote, timeline, or separate agreement.

Changes requested after approval or after development has started may affect both price and delivery timing.

7. Third-Party Services and Platforms

Your project may rely on third-party products or platforms such as hosting providers, CDNs, domain registrars, CMS tools, ecommerce platforms, analytics tools, payment providers, AI providers, or Google Business Profile.

• Those services are governed by their own terms and policies.
• We are not responsible for third-party outages, pricing changes, suspensions, or policy updates.
• Platform-controlled outcomes such as search rankings, account approvals, profile visibility, or reinstatement decisions are not guaranteed.

8. Intellectual Property

8.1 Client Materials

You retain rights in content and materials you provide, but grant us the rights needed to use them in order to deliver the agreed services.

8.2 Project Deliverables

Subject to full payment, you will own the final bespoke deliverables created specifically for your project, excluding third-party licensed assets and our pre-existing tools, frameworks, methods, templates, and know-how.

8.3 Portfolio Use

Unless otherwise agreed in writing, we may reference completed work in our portfolio, proposals, or marketing materials.

9. Support, Maintenance, and Ongoing Work

Ongoing work is limited to the scope of the monthly plan or support arrangement you have purchased. New features, structural redesigns, major content creation, or strategic work outside that scope may require a separate quote or upgrade.

10. Warranties and Disclaimers

We will perform our services with reasonable skill and care. Except where the law does not allow it, all other warranties are excluded.

We do not guarantee rankings, traffic, leads, sales, approval by third-party platforms, uninterrupted third-party services, or any specific business outcome unless explicitly set out in a written agreement.

11. Limitation of Liability

To the fullest extent permitted by law, our total liability arising out of a specific project or service relationship will not exceed the fees paid to us for that specific project or service during the relevant period.

We are not liable for indirect or consequential loss, loss of profit, loss of data, or loss arising from third-party services, client delay, or misuse of deliverables. Nothing in these Terms limits liability that cannot legally be limited or excluded.

12. Termination

Either party may terminate a project or service arrangement in accordance with the relevant written agreement or by written notice where no separate notice terms exist.

On termination, you remain responsible for fees due for work performed, time reserved, third-party commitments made on your behalf, and any agreed non-refundable deposits.

13. Confidentiality

Each party will keep confidential information received from the other party confidential, except where disclosure is required by law, needed to perform the services, or already in the public domain through no fault of the receiving party.

14. Governing Law

These Terms are governed by the laws of England and Wales, and disputes will be subject to the jurisdiction of the courts of England and Wales unless the parties agree otherwise in writing.

15. Contact

For questions about these Terms or our services, contact: